Frequently Asked Questions

Birch sap contains birch triterpenoids, flavonoids, and vitamin C. Benefits include: liver protection, anti-inflammatory & antibacterial effects, antioxidant properties, and trace element supplementation. ISO22000 certified.

Ready to drink, best chilled. Recommended: 1-2 bottles daily (50ml each). Best times: morning on empty stomach, or 1 hour after lunch. Opened bottles must be consumed within 24 hours.

Shelf life: 12 months unopened. Storage: room temperature away from sunlight. After opening: refrigerate and consume within 24 hours.

City Agent: single city, deposit ¥10,000, initial order ¥50,000+. Province Agent: entire province, deposit ¥50,000, initial order ¥200,000+. Province agents earn additional 3-5% rebate on city agents under them.

Yes. After the contract term (usually 1 year) without renewal, and without any breach of contract, the deposit will be fully refunded within 15 working days.

Based on existing data: monthly shipment 800-1,500 boxes, margin ~¥80/box, monthly income ~¥64,000-120,000. ROI period: ~5-7 months. Actual results vary by region and capability.

50+ boxes: wholesale (60% off retail). 200+ boxes: wholesale + free custom packaging. 500+ boxes: exclusive discount + free packaging + free shipping. Minimum order: 50 boxes. 30-day credit available.

Yes. Bottle LOGO: 7-10 days. Gift box: 15-20 days. Formula customization: 30-45 days (1000+ boxes). 30% deposit required.

30-day worry-free return policy. Unopened, unexpired products can be returned within 30 days. Quality issues: we cover return shipping and full refund. Refund processed within 7 working days.

1. Website: login and check "My Orders". 2. SMS: tracking number sent automatically. 3. Customer service: call 400-000-0000. Orders ship within 72 hours normally.